Your processor can prove the charge. TermReceipt helps prove the agreement.
Before your customer pays, they review the exact offer, price and refund terms, confirm their email and sign. You keep a sealed record of what they accepted, ready the day a dispute arrives.
No card data stored. Not legal advice. No promise of any dispute outcome.
“I never agreed to that.”
Most dispute files are put together after the problem starts. By then the sales page has changed, the terms have moved, the acknowledgement was a generic checkbox and the support history is scattered.
What the customer saw last spring is not what your site says today.
Refund and payment-plan terms live in a PDF, an email, a footer.
A card charge shows money moved, not what the customer agreed to.
TermReceipt moves the evidence to the moment of acceptance.
Three steps beside the checkout you already use.
Customer, offer, price, payment plan and your exact refund and cancellation terms, locked the moment the record is made.
On their phone: they read the terms, confirm their email with a one-time code, tick four acknowledgements and sign.
Every step is time-stamped with IP and device and sealed to the one before it. Change one detail and the seal breaks.
Built to the US E-SIGN Act and UETA standard for electronic records and signatures. Works beside Stripe, PayPal, Lumino or any checkout.
Most chargebacks start as a question nobody answered.
One link per offer on your sales or checkout page. Each buyer reads your terms and signs before paying, then continues to your checkout.
Mark each session or module delivered. Your customer confirms it in one tap, in their own words, sealed into the record.
Every record has a Resolution Center. Customers raise a problem with you directly, and you get a 48-hour reply window to resolve it.
Answer with the evidence the reason code asks for.
Log the chargeback and get a response packet built from the sealed record, matched to its Visa or Mastercard reason code, with a deadline countdown and an honest completeness score.
For a Visa “I did not make this purchase” dispute, TermReceipt finds the customer’s earlier undisputed purchases that match on IP or device: the evidence Visa Compelling Evidence 3.0 asks for.
Accepted records get an independent RFC 3161 timestamp, and each day’s seals are published as one fingerprint on our public ledger. Nobody, including us, can quietly rewrite a record.
Plus a monthly dispute-rate meter against Visa’s 1.5% merchant line. TermReceipt prepares evidence; issuers and processors decide outcomes.
Start with one real sale.
What your current sales page and terms can and cannot prove.
Request onesupport@termreceipt.comOne real sale reviewed. A scored report within 24 hours. Credited toward the Audit.
Get itOne transaction rebuilt end to end, with a scored evidence map and a fix list ranked by severity.
Get itEverything on every sale for a year: sealed records, offer links, delivery confirmations, the Resolution Center, dispute packets and outside timestamps.
Get itOr start free: five real customer records, no card. Start free
Payments are processed securely by Lumino. See our terms for refunds and cancellation.
Does TermReceipt process payments?
No. Your processor handles the money. TermReceipt records the agreement around it.
Does it guarantee I win a dispute?
No. Nobody can promise an issuer's or a court's decision. TermReceipt gives you a clear, sealed record of what your customer accepted.
Can I try it free?
Yes. Start free with five real customer records and no card at app.termreceipt.com/start.
What happens when I get a chargeback?
Log it on the record. TermReceipt builds a response packet for that reason code from the sealed record, shows how much of the needed evidence you hold, and counts down to your deadline. You submit it to your processor.
What does my customer see?
One focused page on their phone: your terms in full, a code to their email, four checkboxes and a signature. About a minute.
Can I refer businesses to you?
Yes. Our partner program pays recurring commission. Apply here.